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Dhiraj Jain

Retail Products Business, TCS

Making POS enable  omni-channel transformation.

POS platforms have traditionally worked to complete a transaction within a store. Today retailers are expected to deliver truly omnichannel experience by unifying commerce across channels. To enable this, retailers must go beyond incremental changes to make POS transition from being just a Point of service into Point of differentiation by:

  • Building an open platform which seamlessly integrates
  • Helping with shopper engagement across channels

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