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Philip Jacus

Digital commerce consultant, MFG, TCS

Satish Nittor Sripadu

Managing partner, Customer experience transformation, MFG, TCS


  • Global manufacturers are adapting to changing business needs caused by some recent events and economic scenario.
  • Forward-looking manufacturers are evolving their digital commerce capabilities in their transformation journeys.
  • They need to focus on implementing omnichannel experiences, exploring alternative channel relationships and structures to improve supply chain resilience, and developing a flexible API-driven digital commerce architecture.
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