our solutions
TCS Customer Journey as a Service
A customer engagement platform that delivers profile-based customer journeys
Insurers traditionally provide monetary protection against damages to life and property. In the last decade, however, they've expanded their strategies to include prevention and preservation. Prevention informs the insured of potential dangers while preservation ensures continuity and perpetuity. Covering this full spectrum—from protection to preservation—requires a flexible business model and a digital-first strategy.
A customer engagement platform that delivers profile-based customer journeys
A solution that maximizes agent performance using analytics, artificial intelligence, and data technologies
An intelligent risk assessment platform that automates the traditional underwriting process
A framework that enables swift comparison between historic and current actuarial data
Products and Platforms
Offering Software-as-a-Service across a stack of solutions and applications, TCS BaNCS facilitates smooth transformation in financial services and drives growth.
TCS BFSI Platforms is a cloud-native, as-a-service digital ecosystem that helps FIs and insurance firms overcome challenges and deliver superior CX. Learn more.
TCS Customer Intelligence & Insights helps organizations deliver relevant, connected, and personalized user experience in real-time. Learn how.
TCS MasterCraft™ optimizes processes across software development, QA, low-code development, digital transformation, enterprise data quality, and privacy.